Jump 2 Fitness terms and conditions

Terms & Conditions

Jump 2 Fitness

Last updated: 2026-09-01

1. About Us

Jump 2 Fitness is a bounce fitness business operated by Chel-Mari de Jager.

Email: info@jump2fitness.co.za
Phone: +27 82 304 1118
Locations: Reitz (Lentehof Meisies Koshuis, Floor 2) and Church street, Bethlehem, Free State

2. Membership & Pricing

We offer various monthly membership plans that is available on the signup page.

A registration fee of R150 applies on sign-up. No VAT is payable.

3. Billing & Payment

Membership fees are billed monthly via automatic debit (credit card, debit card, or EFT) through our payment gateway.
Your first payment is processed at the time of sign-up.
Subsequent payments are automatically charged on the same date each month.
Failed payments may result in suspension of booking access until payment is resolved.
Pop-in sessions are paid at the time of booking (online or on-site via card machine).

4. Session Credits

Basic members receive 4 session credits per billing period.
Star members receive 8 session credits per billing period.
Rebound members have unlimited sessions per billing period.
Unused credits do not roll over to the next month.
Credits are allocated upon successful payment.

5. Bookings & Cancellations

Members book sessions through our online booking system or mobile app.
Sessions may be cancelled up to 2 hours before the scheduled start time.
Cancellations made less than 2 hours before the session will result in the loss of that session credit.
No-shows are treated as late cancellations and the session credit will not be returned.

6. Membership Changes & Cancellation

To upgrade or downgrade your membership, contact us at admin@jump2fitness.co.za. Changes take effect from the next billing cycle.
To cancel your membership, notify us at least 7 days before your next billing date. Cancellation takes effect at the end of the current billing period.
No refunds are given for partial months or unused session credits.
If you rejoin after cancellation, the registration fee applies again.

7. Health & Safety

All participants exercise at their own risk.
By booking a session, you confirm that you are physically fit to participate in bounce fitness activities.
If you have any medical conditions or concerns, please consult your doctor before participating.
Jump 2 Fitness, its owners, instructors, and staff are not liable for any injuries sustained during sessions.
Participants under 18 must have written consent from a parent or guardian.

8. Conduct

Please arrive on time. Late arrivals may not be permitted to join the session.
Follow all instructor safety guidelines during sessions.
Jump 2 Fitness reserves the right to refuse service or cancel membership for disruptive or unsafe behaviour.

9. Changes to Terms

We may update these terms from time to time. Members will be notified of material changes via email or SMS. Continued use of our services after changes constitutes acceptance of the updated terms.

Jump 2 Fitness · Reitz & Bethlehem, Free State